SPECIFICATIONS

Water Resistance Depth: 3Bar

Case Material: STAINLESS STEEL

Style: Fashion & Casual

Clasp Type: Push Button Hidden Clasp

Dial Window Material Type: Hardlex

Case Thickness: 9

Band Material Type: STAINLESS STEEL

Band Width: 14

Feature: Luminous

Feature: Auto Date

Feature: Complete Calendar

Feature: Perpetual Calendar

Feature: Water Resistant

Feature: swim

Feature: luminous hands

Band Length: 22

Dial Diameter: 32

Certification: CE

Model Number: 3013

Choice: yes

semi_Choice: yes

1- How much does shipping cost?

LAURTI is proud to offer free shipping to all its customers overworld

2- How long will it take to receive my order?

A: Your order will go through a meticulous preparation process before it begins its journey to you. Here’s what to expect:

Order Preparation: From the moment you place your order, it takes 1 to 7 working days to carefully prepare and pack your items.

This timeframe ensures that we handle your order with the attention it deserves, prioritizing according to the sequence of orders received

Shipping Time: Once dispatched, your order will take 4 to 18 working days to arrive, depending on your location and the efficiency of the shipping companies we partner with.

Rest assured, we collaborate only with reputable carriers to ensure your package is delivered safely and promptly to any part of the world.
We appreciate your patience and understanding as we work to bring you a seamless shopping experience with LAURTI.

3- Can I track my order?

A: Yes, tracking is an integral part of our service.

Once your order is shipped, you will receive a tracking number via email. You can use this number to check the current status of your shipment and follow up on the progress of your order until it reaches your door

4- What should I do if my order’s delivery is delayed past the expected time frame?

A: At LAURTI, we take punctuality seriously and make every effort to ensure your order arrives within the promised window.

However, if you find that your order is taking longer than anticipated, we encourage you to reach out to our dedicated customer service team.

We are committed to resolving any delays swiftly and will provide you with timely updates and solutions to ensure your complete satisfaction with our service.

5- Can I change my delivery address after placing an order?

A: Please contact us as soon as possible if you need to change your delivery address. We can update the address if the order has not yet been dispatched.

6- In the event that I am unavailable to receive my package upon delivery, what is the procedure?

A: We understand that you may not always be at home to receive your LAURTI package.

Should this occur, our delivery partners will leave a notification with detailed instructions for rescheduling the delivery or arranging a pickup at your convenience.

Our aim is to ensure that receiving your order is as seamless as possible, regardless of your schedule.

7- How does LAURTI address instances of lost or damaged items during transit?

At LAURTI, we hold ourselves to the highest standards of customer care.

In the unlikely event that your items are lost or arrive damaged, we ask that you contact us immediately.

Our protocol is to swiftly engage in a thorough investigation and, where necessary, dispatch a replacement.

We are dedicated to ensuring your satisfaction and will resolve any such issues with the utmost urgency and care.

8- Could you outline LAURTI’s return policy?

LAURTI is committed to customer satisfaction. We offer a 10-day return window for items that are in new condition and accompanied by their original packaging.

Please note that this does not apply to ‘Final Sale’ items or products subject to hygiene concerns, such as undergarments and beauty products...

9- Is it possible to exchange an item I purchased?

Absolutely. If you require a different size or color, simply return the initial item and place a new order for your preferred selection.

10- Are there items ineligible for return or exchange?

Yes, items designated as ‘Final Sale’ are not eligible for return or exchange. This also extends to products that have hygiene considerations.

11- How long does the return process take?

After receiving your item, we will conduct an inspection and process your refund within 5-7 business days, crediting it back to your original payment method.

12- Who is responsible for return shipping costs?

Customers are responsible for shipping costs on returns due to personal preference. In cases of defective merchandise or our error, LAURTI will cover the return shipping.

13- How will I be informed about the status of my return?

You will receive an email confirmation once your return has been processed and your refund has been issued.