LAURTI is proud to offer free shipping to all its customers overworld

A: Your order will go through a meticulous preparation process before it begins its journey to you. Here’s what to expect:

Order Preparation: From the moment you place your order, it takes 1 to 7 working days to carefully prepare and pack your items.

This timeframe ensures that we handle your order with the attention it deserves, prioritizing according to the sequence of orders received.

Shipping Time: Once dispatched, your order will take 4 to 18 working days to arrive, depending on your location and the efficiency of the shipping companies we partner with.

Rest assured, we collaborate only with reputable carriers to ensure your package is delivered safely and promptly to any part of the world.
We appreciate your patience and understanding as we work to bring you a seamless shopping experience with LAURTI.

A: Yes, tracking is an integral part of our service.

Once your order is shipped, you will receive a tracking number via email. You can use this number to check the current status of your shipment and follow up on the progress of your order until it reaches your door

A: At LAURTI, we take punctuality seriously and make every effort to ensure your order arrives within the promised window.

However, if you find that your order is taking longer than anticipated, we encourage you to reach out to our dedicated customer service team.

We are committed to resolving any delays swiftly and will provide you with timely updates and solutions to ensure your complete satisfaction with our service.

A: Please contact us as soon as possible if you need to change your delivery address. We can update the address if the order has not yet been dispatched.

A: We understand that you may not always be at home to receive your LAURTI package.

Should this occur, our delivery partners will leave a notification with detailed instructions for rescheduling the delivery or arranging a pickup at your convenience.

Our aim is to ensure that receiving your order is as seamless as possible, regardless of your schedule.

At LAURTI, we hold ourselves to the highest standards of customer care.

In the unlikely event that your items are lost or arrive damaged, we ask that you contact us immediately.

Our protocol is to swiftly engage in a thorough investigation and, where necessary, dispatch a replacement.

We are dedicated to ensuring your satisfaction and will resolve any such issues with the utmost urgency and care.